You can skip your subscription in your online portal.
Please go here (https://nimasensor.com/account/login) and login. Once logged in go to "Manage Subscriptions." From here you can see all your subscriptions.
To skip a automatic shipment, click "Skip?" next to the date you wish to skip - not receive capsules. Once the shipment has been successfully skipped, you will see a line through the date and "Skipped!" message to the right hand side of the date. If you do not see these two things, then the date had not been skipped.
If you experience any issues, please use Goggle Chrome and use an incognito/private window. You can open an incognito window by clicking "file" in the upper left hand corner.